Charge to watch. Your stream, your price.

Yes. Set up payouts once in Earnings, then switch on Charge to watch for your watch page. You sell tickets for 1, 3, 7, 10 or 30 streams, each at the price you set, and viewers pay by card on the page itself, in a browser. You are the seller: your name is on the payment and on the viewer’s card statement. Each buyer gets their ticket by email, and you see who paid and how many came to each stream. Your page stops selling when every seat has a ticket, and everyone with a ticket gets in. A stream you charge for goes to your watch page alone: while Charge to watch is on, it can’t go out free on other platforms at the same time. Payouts can be set up in 43 countries, named in the next answer; if your bank account is in another, you can’t sell tickets yet. Every plan can charge to watch, Free included; the free trial can’t.

You sell tickets from the country your bank account is in, and payouts can be set up in these 43: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom and United States. You pick it when you set up payouts, and it can’t be changed later. If your bank account is in another country, you can’t sell tickets yet; everything else in Lumbus Live works the same. Your viewers don’t need to be in these countries: they pay by card on your page.

A platform fee on each ticket, set by the plan your studio is on when the viewer pays: 20% on Free, 15% on Studio, 10% on Studio Plus, 8% on Studio Pro and 5% on Studio Max. Card processing fees are deducted from each payment, and your earnings are paid out to your bank on the schedule you choose in Earnings. When you refund a ticket, the platform fee on the amount refunded is returned to you. There is no monthly charge for selling tickets.

A stream counts the first time the ticket holder opens it while you are live. From then that stream is theirs: they can leave and come back as often as they like, and download its recording once it is ready, when you record the stream and let ticket holders download (both are on by default). If your stream drops and you start again within 20 minutes, it is the same stream to them and is not counted twice. A ticket plays on one device at a time, and its holder can move it to another. Tickets have no end date unless you set one, from 7 days to 1 year after the payment, for a course for example.

Yes. Tickets are bought on your watch page in a browser, never in the app. Every buyer gets an email with their ticket’s code and a link back to your page. In the Lumbus Live app, a page that needs a ticket asks for that code, with no sign-in, and then plays.