All good
What it meansYour picture is arriving and every platform you switched on is live.
What to doNothing.
Ready to go live
What it meansYour picture is arriving and somewhere to go live to is on.
What to doPress Go live.
No signal
What it meansNothing is sending your picture to your studio.
What to doStart the camera in the app, open Camera here, or check your software is sending to your studio’s address.
Signal lost
What it meansYour picture stopped mid-stream. Viewers see Be right back.
What to doNothing to press: Live comes back by itself when the signal does.
Weak signal
What it meansLess is arriving than your stream wants.
What to doFrom the app or this browser it recovers by itself. From a camera or software, check the bitrate it is set to.
Picture frozen
What it meansThe feed arrives, but the picture is stuck.
What to doThe studio reopens it by itself. Check your camera.
Studio offline
What it meansLumbus can’t reach your studio right now.
What to doIf you are live, you are still live. Controls come back with it.
Asleep
What it meansYour studio is resting between streams.
What to doGo live wakes it and goes live by itself.
Starting your studio
What it meansYour studio is being made ready.
What to doThe page says how long, and goes on by itself.
Still there?
What it meansYour studio has been quiet for a while.
What to doI’m here keeps it awake.
Turn on a platform or your watch page first
What it meansThere is nowhere to go live to yet.
What to doSwitch one on in Platforms.
Payment needed before your next stream
What it meansYour last payment didn’t go through. A stream already running is never stopped.
What to doOpen Plan & add-ons.
When something isn’t right
What the studio’s messages mean
The words the studio and the app show you, what each one means, and what to do about it.
Next
All help- If your stream dropsWhat your studio does by itself when your signal drops, and the steps to take, in order.
- Check your setupTest this browser, your camera and microphone, and your connection, and get the results to send us if you need help.
- Getting around the studioWhere everything is in the studio: the rail on a computer, the tabs on a phone, the top bar, the alerts, and what Still there? means.